Privacy and Security

PinoRoble, a DITCO Dış Ticaret Gıda San. Trade Ltd. Sti. As a brand, it requests some of your personal information (name, age, interests, e-mail, etc.) from you in order to provide better service to its customers. This information collected on servers is used only within for periodic campaigns, designing special promotional activities for customer profiles, and customer "classification" studies aimed at not sending unsolicited e-mails. PinoRoble does not share the information collected from the membership forms with third parties without the knowledge of the member in question or otherwise, and does not use or sell it for commercial purposes for any reason other than activity.

Customer information can only be disclosed to official authorities if this information is requested by the official authorities and in cases where it is obliged to make a statement to the official authorities in accordance with the provisions of the mandatory legislation in force.

Only the customer can access all the information that the customer enters into the system, and only the customer can change this information. It is not possible for anyone else to access and change this information. Your credit card information requested on the payment page is in no way sent to DITCO Dış Ticaret Gıda San. Trade Ltd. Sti. It is not kept on the servers of the Online Shop or the companies that serve it. DITCO Dış Ticaret Gıda San. Trade Ltd. Sti. It is provided between the bank and your computer via the Online Shop interface.


It prioritizes the security of credit card holders who shop on our shopping site. Your credit card information is not stored in any way our system.


The information about the credit card used during shopping is encrypted by Rapid with 128 bit SSL (Secure Sockets Layer) protocol and delivered to the relevant bank by the IYZICO system to be queried, independently of our shopping sites. If the card availability is approved can be sustained for shopping. Since no information about the card can be viewed and recorded by us, third parties are prevented from obtaining this information under any circumstances.

With the assurance of IYZICO, the Turkish subsidiary of IYZICO, one of the world's leading online payment infrastructure providers, you can safely shop using a credit card.



Never write down your credit card number or passwords in the e-mails you send to our Customer Service regarding any of your orders. Information contained in e-mails can be viewed by third parties. Our company cannot guarantee the security of the information transmitted from your e-mails under any circumstances.

Use of Cookies

Cookies are small text files or information saved on your computer or mobile device (such as a smartphone or tablet) when you visit our site.

We use cookies to make our Sites easier to use and to tailor to your interests and needs. Websites can read and write these cookie files, so that important information about you is remembered (such as remembering your preference settings) in order to be recognized and to offer you a more suitable website.


Cookies also help speed up your future activity on our Sites. In addition, we may use cookies to collect statistical information about the use of our Sites in order to understand how visitors use our Sites and to improve the design and usability of our Sites.